Michael McDougall, Vice President, Corporate Communications & Public Affairs at Bausch & Lomb, discusses the importance of inspiring trust and confidence in your employees and your clients. Recorded at the IPREX Reputation Management Panel, hosted by Ken Makovsky, Founder and President of Makovsky and Co.
“The question of who do you trust can also translate into, ‘I have more opportunity to get more varied opinion, to hear better viewpoints and make my own decision.’ That in some way will counter the lack of authoritative sources. I also think this new environment of very quick information flow is going to compress or shorten the cycles of forgiveness for those who have violated the public trust.”
Reputation Management Series:
Ray Kerins
Harvey Greisman
Michael McDougall
Carl Folta
Barbara Pierce
Stephen Dishart
Gary Sheffer
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