Stephen Dishart, Managing Director, Communications & HR at Swiss Re, discusses the need to keep client and employees informed in this time of change. Recorded at the IPREX Reputation Management Panel, hosted by Ken Makovsky, Founder and President of Makovsky and Co.
“You do have to start internally because you’ve got to get the employees online and understanding what’s going on, so we’re explaining to them the regulatory issues and the exposure issues first so that they can communicate with their customers and also to rebuild their confidence in the firm.”
Reputation Management Series:
Ray Kerins
Harvey Greisman
Michael McDougall
Carl Folta
Barbara Pierce
Stephen Dishart
Gary Sheffer
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